Large Airports are a perfect environment for SoftRadio.
Busy, busy, busy! All around an airport you have people and vehicles that need to communicate. With SoftRadio your operators can communicate with all types of radio systems including the air band radio to the planes.
There are virtually no limits to what you connect into the SoftRadio system. Ground radio, Airband radio, Intercom, Phones etc.
Example from Scandinavian Airline Systems
SAS - Scandinavian Airline Systems
The largest installation of Mimer SoftRadio is used by SAS. They have connected all Scandinavian airports to a dispatch center in Frösundavik, Stockholm. The main connection is their own WAN system, but they also use public Internet for remote locations.
At each airport there is a ground radio system, at many airports old analogue channels in VHF or UHF and in the larger airports it is Tetra. At most airports there is also one or more airband radios. This means that the dispatchers can talk both to ground personnel and to approaching airplanes through the same user interface.
All audio in the system is also recorded through Mimer VoiceLog servers.
For backup reasons there is also an extra standby dispatch central at Arlanda Airport, that can be operational at short notice.
In total the system has about 50 operators and 60 radios spread out over Scandinavia.
Pilot add-on with PoC functionality
To make the turn around faster at the airport gates, SAS connects the pilots into the ground radio call that is ongoing around the airplane at the gate. However the pilots doesn´t use a standard two way radio for this, it would be to complicated since every airport has its own radio system. The pilots instead uses their smart phones and an application that connects them to the two way radio call. This is done with Mimer equipment and in cooperation with a company called GroupTalk. You can read more here.
Schiphol Airport in the Netherlands have used SoftRadio for many years. They are now expanding their system becomming one of the largest installations of SoftRadio around the world.
When ready they will have over 70 radios, both airband and Tetra, connected to 48 operators.
To make the system look and feel more like their old system a number of functions have been brought forward. One of them being the possibilty to have up to eight speakers connected to each operator position.
The system is setup and maintained together with our partner Abiom in the Netherlands.
Example from BIAL in India.
BIAL-The international Airport in Bangalore India
For their new airport wing in BIAL they choose to install a Mimer SoftRadio system in their main control center. The main reason was that they needed to create a “silent” environment where all radio and phone calls where handled in headsets. No more radios with speakers on the table.
The system has about 15 operators working with 16 airband radios and 12 trunked Tetra radios. It has also a supervising system that will report any errors to the service team. The system has been operational since 2013 and was expanded during 2017 and again 2022.
Read more on the supervising system here.
The system was sold and set up in cooperation with our systems partner Testadvance from Melbourne.
More Airport possibilities
Dispatchers using both airband and local radios.
Mix of radio types
At large airports there are both airband radio channels and also ground radio channels in use. With the use of SoftRadio the dispatchers can handle all types of radio from the same software GUI and the same audio accessories.
The dispatchers can also cross patch the different radio types, allowing the planes to talk to ground personnel that do not have the airband radio.
You can also connect for example phones, intercom and PA so that the operators can use them from the same PC´s and the same audio accessories as the radios.
Operators can be located at several centres, both live and stand by. Apart from the operator positions also other critical parts can be doubled to make the system as safe as possible.
Among the radios that are supported by Mimer SoftRadio with channel change and more, you find the airband radio Icom IC-A120.
Also the Jotron TR7750 Airband radio is supported with a Virtual Control Head.
And you can also connect other types of radios such as Tetra, DMR or old analogue.
Examples of Airports and Airlines using SoftRadio
- Tokyo Airport
- Antigua and Barbuda
Apart from airports and airlines there are also many installations on ships and offshore on oil rigs and wind power farms etc.