Standard setup is that the operators can not listen to what the other operators are transmitting over the Mimer system. This is good when several operators are in the same room, they will probably hear each other anyway. Audio from their Mimer system would only cause acoustic feed back.

If the operators are in separate rooms or at separate locations it can be nice to listen not only to what the radios in the field are transmitting but also listen to what the other operators are transmitting. This can be set up in the Network Interfaces by checking Active in the “Monitor Tx Audio” box. The Network Interface will then rebroadcast the audio so that other operators can listen.

It is also possible to have a mix of both of the above functions. If you have for example both a control room with several operators and operators at other places. Read more on how to set this up in the guide “Monitor Tx Audio” provided on the Technical download page.

In control rooms were several dispatchers are monitoring the same radio channel and using speakers it might be that the audio from different computers is broadcasted with a little delay in the room. This can be disturbing though it is only milliseconds or so in difference.

The problem mainly occurs when one operator has a new computer and another an old one. The best way of getting rid of the problem is to see that all operators have the same type of equipment. Especially the audio card is important.

The phone applications are built to be used with a handset or a headset.

There is an automatic and self adjusting echo cancelation function towards the land line, but you can also experience problems in the PC. Please shut off the microphone feed back in the audio card. Then use handsets/headsets or keep the speaker volume low and well apart from the microphone.

SoftRadio adjusts its langage after the PC´s language settings. If no language file is found, it defaults to English.

You can select another language than the PC´s by inserting a small settings file.

In the folder “C:\users\public\public documents\mimer” place a text file called “language.ini”. The file only needs to have the two short letters for the preferred language, i.e. “en” for English, “de” for German or “sv” for Swedish.

When using headsets in your Mimer system all audio from the radios and phones are routed to the headsets. This is OK as long as at least one operator is wearing them. But if all operators have taken the headsets off, you might miss a call due to the fact that no one hears the ring tone.

You can work around this problem by using a second audio card in your computer, with separate speakers, and then route all ring signals through it.

This is can easily be set up in the “Mimer Connection Setup” software in each operator PC. Read more here.

The name label at the top left corner of SoftRadio can be changed to a custom label with your own text followed by the fixed text “- by Mimer SoftRadio”

The option is called OEM-Caption. Please contact us to get instructions on how to set this up.

When using a universal interface or LE interface, there is an empty white square on the device panel. On advanced radios this holds a part of the radios display.

You can fill this window with a static text or number, i.e. “CH15”. This is setup in the advanced section of the program “Connection Setup”.

There are a number of settings that are adjustable only by the expert System Supervisor. This is done in one or more of the systems ini-files or in “reg-edit”.

The list below is not complete.

• Mimer SoftRadio is prevented from being shut off
• Block the Icon from the Taskbar
• Change the symbols/text on the buttons
• Display a channel number in the white channel number field although the connected radio do not have a Virtual Control Head with a display.
• Information on which operator is transmitting when you have several operators sharing a radio.

Please contact us if you need to change any of the above functions.