How We Collect Data

We collect information about you in different ways, including when:

• You contact us for inquiries
• You request a system solution or a quote
• You place an order with us
• You register as a customer or for updates
• You fill out a form or participate in training sessions

To protect your integrity, we only collect the minimum necessary data required to fulfill our commitments to you as a customer.

All collected information is strictly related to your professional role.

 

Personal Data We Collect

The main types of personal data we store include:

• Your name
• Job title
• Work phone number & mobile number
• Work email address
• Company name
• Work visiting & billing address
• VAT number

In some cases, we may also need to collect credential information through our trusted partners.

 

How We Use Your Information

We use the collected data to:

• Process orders and deliver system solutions & quotes
• Complete transactions and agreements
• Keep you updated on ongoing service jobs
• Provide updates on products and applications you’ve purchased
• Invite you to relevant trainings and seminars

If you allow, we may also use your information to share valuable updates, such as:

• New product releases
• Special campaigns & promotions
• Exclusive event invitations

You can always opt out of receiving such information or request full removal from our system.

 

How We Store & Protect Your Data

All data is securely stored within our company computer network and cloud services, following strict security policies at all times.

Your information is retained:

• As long as you remain our customer
• For the legally required period after our business relationship ends (e.g., for bookkeeping purposes)

 

Do We Share Your Data?

We do not share your personal data without your explicit consent. The only exceptions are:

• When conducting a credit check on your company
• If sharing your data helps secure better pricing from suppliers

Even in these cases, no automatic data transfer occurs.

 

Your Rights & Options

Unsubscribing from Communications

In all non-project-related emails, you will find a link to unsubscribe. You can opt out at any time.

Requesting a Copy of Your Data

You have the right to request a copy of all stored personal data about you.

Updating or Deleting Your Data

You can request to:

• Update or correct any stored information
• Have your data erased, where legally possible

For security reasons, we will require identity verification before making any changes to prevent unauthorized alterations.